Return and Refund Policy
At The Woogie, each of our products is handcrafted with love and care, making every piece special just for you and your pet! Because of this, all orders are final, but don’t worry—your satisfaction is our top priority.
​
If you experience any issues with your order (whether it’s damaged or defective), please email us at sheri@thewoogie.com right away. We’ll do everything we can to make it right because we truly care about keeping you and your pet happy.
​
Damages and Issues
We ask that you inspect your order as soon as it arrives. If there’s any issue with your item, such as damage or if you received the wrong product, contact us immediately so we can evaluate the situation and find the best solution.
Our Promise to You
While all sales are final, we understand that things don’t always go as planned. That’s why we’re here to help! Just reach out, and we’ll do our absolute best to resolve any concerns.
Thank you for supporting our small business and for trusting us to bring joy to both you and your furry friend!